Terms of Service

These Terms govern your use of velzihra.com and any service ordered through it. By using the site you accept them.

1. Provider

velzihra.com is operated by a Private Entrepreneur (PE) in Ukraine: PE velzihra.com, EDRPOU 26828397, Horizon Business Center, 12 Khreshchatyk Street, Kyiv 01001, Ukraine. Representative: Thomas Costa, Managing Director. Email: contact@velzihra.com; phone: +380 673 872 6771.

2. Scope

We provide the digital services described on the site. Descriptions are indicative; we may amend features that do not materially reduce the agreed scope.

3. Fees

Prices appear in the currency shown at checkout and include applicable taxes unless stated otherwise. Fees are payable in advance unless otherwise agreed.

4. Cancellation

You may cancel a subscription at any time; it ends at the close of the current billing period. Where a withdrawal right applies you may withdraw within 14 days of the contract.

5. Complaints

Send complaints to contact@velzihra.com; we reply within 30 days. Consumers may also address the State Service of Ukraine on Food Safety and Consumer Protection and seek judicial protection under Zakon Ukrainy «Pro zakhyst prav spozhyvachiv» No. 3153-IX vid 10.06.2023.

6. Legal framework

We act under Zakon Ukrainy «Pro elektronnu komertsiu» No. 675-VIII vid 03.09.2015 and «Pro zakhyst prav spozhyvachiv» No. 3153-IX vid 10.06.2023. Personal data is processed under «Pro zakhyst personalnykh danykh» No. 3624-IX vid 06.12.2023, per our Privacy Policy and Cookie Policy.

7. Advertising

Our promotional claims are truthful, substantiated and comply with Zakon Ukrainy «Pro reklamu» No. 270/96-VR vid 03.07.1996.

8. Disclaimers

The site and services are provided "as available". To the extent permitted by law we exclude liability for indirect or consequential loss. Nothing here limits mandatory consumer rights.

9. Governing law

These Terms are governed by Ukrainian law; disputes are heard by the courts of Ukraine.

10. Contact

velzihra.com, Horizon Business Center, 12 Khreshchatyk Street, Kyiv 01001, Ukraine. contact@velzihra.com · +380 673 872 6771.