Fee transparency

  • Since 2014
  • 300+ vehicles sourced
  • Kyiv, Odesa, Lviv

Fees agreed upfront. No hidden commissions, ever.

We work exclusively for you, never for a dealer. The concierge fee, registration paperwork and delivery inside Ukraine are written down and signed off before we place a single bid, so the figure you approve is the figure you pay.

Each tier below states what is included, what our team handles end to end, and where your responsibility ends.

See the fee tiers

Fee structure

Three concierge tiers, one success fee

We represent the buyer only. No dealer pays us a commission, so nothing is baked into the price you see. The retainer covers research and inspection work; the success fee falls due after you approve a specific car.

TierWhat is includedFee
01 Dossier VIN verification, documented service history, mileage cross-check and a market price benchmark for the exact trim you want. EUR 390 flat
02 Sourcing and inspection Dealer negotiation on your behalf, an independent pre-purchase inspection and a video walkthrough before you sign the written go. EUR 1,200 + 0.8% of vehicle price
03 Turnkey handover Everything above, plus escrow through purchase, registration paperwork and delivery to Kyiv, Odesa or Lviv. 2.5% of the agreed vehicle price, from EUR 1,900

The concierge fee is quoted separately from the vehicle price. If we do not find a vehicle that meets your criteria, you pay the retainer only and the success fee is waived in full. Read the satisfaction guarantee or model your own numbers with the purchase budget.

Purchase budget

See the fee, paperwork and handover before you commit

Set the vehicle price and the city where you want the keys. The figure adds our concierge fee, registration paperwork and delivery inside Ukraine.

Estimated purchase budget

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Non-binding estimate. The concierge fee is 2.5% of the vehicle price, with a minimum of EUR 1,900. Registration paperwork is EUR 280. Delivery is EUR 350 in Kyiv, EUR 480 in Odesa, EUR 420 in Lviv and EUR 620 to another Ukrainian city. Purchase funds stay in escrow until you sign the written go.

Buying a specific VIN? Request a concierge quote or read how registration and handover work.

Satisfaction guarantee

No matching vehicle inside the agreed brief means no success fee

Our success fee follows a result. The search brief defines that result in writing before we spend a single hour in the market, and it decides whether we invoice you at all.

01

The agreed brief

Make, model, generation, year range, mileage ceiling, equipment you treat as mandatory, and your budget in euros. You sign it. We work from that document, not from a verbal impression of it.

02

The search window

Thirty calendar days from the date the brief is signed. If we need more time, we ask in writing and extend the search at no additional fee.

03

No match, no fee

If no candidate meets every mandatory criterion inside the window, the success fee is waived in full. You pay for the vehicle and for nothing else.

04

Reservation deposit

Any reservation deposit held on a vehicle we proposed is returned within five business days of the search closing without a match.

05

Where the guarantee stops

It does not cover a brief that you change mid search, a withdrawal after a vehicle passes independent inspection, or a rejection on grounds outside the criteria we agreed together.

Next step

Commission a vehicle search

Tell us the make, model year, mileage ceiling and budget. We reply within one business day with a search plan, a fee quote and a handover plan for your city.

Request a consultation

Prefer to talk first? +380 673 872 6771contact@velzihra.com

Buyer-side representation only. No dealer commissions. Full tier terms are on the fee tiers list.